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We hope you find all the information here useful. It is free to use and pass on to others as long as it is not changed and credit is given to Berger Food Safety Consulting. Feel free to to contact us if you need help implementing new COVID-19 practices to your business.

All About Covid-19

FAQ

“What should I do if my employee has been exposed to someone diagnosed with COVID-19?”

As of the first week of April 2020, the CDC changed the recommendation for essential workers who may have been exposed to a person with suspected or confirmed COVID-19. This was done to ensure essential functions (such as work provided by those individuals in the food and agricultural sectors) are not disrupted.

First, you need to determine with whom the person was exposed to and the amount of “exposure”. For example, if your employee is a “close contact” (see definition for close contact below) to a confirmed case of COVID-19 or a person who is symptomatic for COVID-19, and they were in contact with that person during that persons contagious period, they should adhere to the following practices prior to and during their work shift:

• Pre-Screen: Employers should measure the employee’s temperature and assess symptoms prior to them starting work. Ideally, temperature checks should happen before the individual enters the facility.

• Regular Monitoring: As long as the employee doesn’t have a temperature or symptoms, they should self-monitor under the supervision of their employer’s occupational health program.

• Wear a Mask: The employee should wear a face mask at all times while in the workplace for 14 days after last exposure. Employers can issue facemasks or can approve employees’ supplied cloth face coverings in the event of shortages.

• Social Distance: The employee should maintain 6 feet and practice social distancing as work duties permit in the workplace.

• Disinfect and Clean work spaces: Clean and disinfect all areas such as offices, bathrooms, common areas, shared electronic equipment routinely.

If the employee becomes sick during the day, they should be sent home immediately. (Review the CDC Fact Sheet, “Steps to help prevent the spread of COVID-19 if you are sick” for precautions your employee must take to prevent the spread of this disease” with the sick employee.) Surfaces in their workspace should be cleaned and disinfected. Information on persons who had contact with the ill employee during the time the employee had symptoms and 2 days prior to symptoms should be compiled. Others at the facility with close contact within 6 feet of the employee during this time would be considered exposed.

https://servingsafefood.com/wp-content/uploads/2020/04/Employee-has-been-exposed-directly.pdf

Download the pdf version.

Download the CDC Fact Sheet

"What should I do if my employee is contact of a “close contact” with COVID-19?”

A contact of a “close contact” does not have these strict recommendations. They don’t need to be quarantined for 14 days, but should be alert for symptoms (watch for fever, cough or shortness of breath and take their temperature if symptoms develop), practice social distancing (maintain 6 ft. of distance and stay out of crowded places) and follow CDC guidelines if symptoms develop.

For example, Mark and Jessica worked at the pizza shop assembling pizza boxes on March 9th, the same day Jessica found out she was a close contact to a person with COVID-19 symptoms. Jessica will need to stay in quarantine until March 22nd based on her last exposure, while Mark only needs to be on alert for symptoms and report any symptoms of COVID-19 to his boss if they develop.

“When can an employee return to work?”

This is a little complicated. Here's the easy part - a person diagnosed with COVID-19 or a person with symptoms of COVID-19 is contagious 48 hours before they develop symptoms. Here’s the hard part – to determine how long a person will continue to be contagious depends on whether or not they can be tested for the coronavirus.

If laboratory testing is available (not everyone is able to get a test) there are three requirements they must meet before they can leave isolation and come back to work: one, they no longer have a fever without the use of medicine that reduces the fever; two, other symptoms such as a cough or shortness of breath have improved; and three, they have two negative tests given 24 hours apart.

If they are not able to get laboratory testing, there are two requirements they must meet before they can leave isolation and come back to work: one, at least 72 hours have passed since they have recovered from COVID-19 (i.e. they no longer have a fever without the use of medicine that reduces the fever and other symptoms such as a cough or shortness of breath has improved) AND it has been at least 10 days since the symptoms first appeared.

People who have had NO symptoms but tested positive for COVID-19 must be isolated just as those who have been diagnosed with COVID-19.

They may return to work when at least 10 days have passed since the date of their first positive COVID-19 diagnostic test and have had no subsequent illness provided they remain asymptomatic.

Once they return to work they must maintain distancing (stay 6 feet away from others) and wear a facemask or cloth covering over their nose and mouth whenever they are in settings where other persons are present for 3 days.

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“What is a close contact?”

A “close contact” is defined as being within approximately 6 feet of a COVID-19 case for a prolonged period of time (right now, this is thought to be 10-30 minutes but this could change); close contact can occur while caring for, living with (or being an intimate partner with), visiting, or sharing a health care waiting area or room with a COVID-19 case or having direct contact with infectious secretions of a COVID-19 case (e.g., being coughed on).

"How can I deliver food safely?"

PRIOR TO DELIVERY:.

1. Take full payment including tip online or over the phone..

2. Receive directions for where the customer would like their food placed. (i.e. on steps, by garage,front porch, in mailbox, etc. . . ).

3. Explain to the customer this will be a CONTACT-FREE delivery..

4. For third-party food delivery, consider setting up a handwashing station for the drivers. A Cambro style coffee urn filled with hot water and nearby soap, paper towels and a container for waste. Water retention allow for handwashing. You may even want to provide hand sanitizers or have a sanitizing hand-dip station set up. All drivers should be provided with disposable gloves..

5. Prior to sending food away with driver make sure all foods are under temperature control. Cold food should be placed in separate containers from hot food to help maintain product temperatures..

6. Delivery drivers should have coolers or insulated bags that should be cleaned and disinfected every four hours..

7. The delivery vehicle should be cleaned and disinfected daily. This includes the steering wheel, shifters, radio controls and doorhandles – anything that hands touch..

DURING DELIVERY:

1. Have delivery employees wear single-use gloves and change when contamination occurs..

2. The packaging MUST stay closed and intact. It may not be opened by anyone except for the person placing the order..

3. Have the driver confirm the customer that food has been delivered via text or phone call to the costumer. You may want your driver to wait in the car to assure food is picked up..

AFTER DELIVERY:.

1. Apply hand sanitizer with at least 60% alcohol content when available after a delivery and change gloves..

2. Disinfect delivery bags before picking up new orders..

Download the pdf version.

What do I need to do to protect take-out orders?

GETTING READY:

1. Determine the best space for Pick-Up orders in your establishment. If your restaurant has a vestibule, that could work well. If not, set up an area near your front door.

2. Re-purpose shelving or similar to keep orders at least 6 inches off the ground for the new Pick-Up area.

3. Create a labeling system for orders.

a. We recommend a bold sharpie or print out a label with the customer’s name and an order number and place the order where the information can be read from a distance.

PRIOR TO PICKUP:

1. Take full payment including tip online or over the phone.

2. Explain to the customer this will be a CONTACT-FREE Pick-Up and if there is anyone in line looking for an order to leave 6 ft. of space between everyone.

3. Ask your customer what their ETA is and let them know when you expect the food to be ready. Givethem an order number that will be visible on the Pick-Up order.

4. After washing hands with warm water (making sure to scrub for 20 seconds) the designated employee should don a pair of non-latex gloves, place the order in the Pick-Up area and then immediately washhands again. (If multiple orders are being placed in the Pick-Up area, gloves should be changed and hands washed every 15 minutes.) Gloves should be changed if they become torn or soiled.

5. Prior to placing food in the Pick-Up area make sure all foods are under temperature control: cold food should be placed in separate containers from hot food to help maintain product temperatures.

AFTER PICKUP:

1. Clean and disinfect any commonly touched areas in the pick-up process including the door handles.

REMINDERS:

1. Keep your staff and customers safe by not having them interact face to face.

2.. Staff not currently scheduled to work should be denied entry to the establishment.

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"Should I have my employees sign an illness reporting agreement?
Short answer: Absolutely Long Answer: The only way you can protect your staff and customers from infection is to make sure they report or even better stay home if any symptoms are present before it is too late.

Here is one that should work for you: Download the pdf version.